Cancellation Policies

 

In all cases, should the artist cancel – the organizer will be credited 100% of the transaction excluding the processing fees.  The credit can be applied to another booking request or refunded.

  

 

SUPER FLEXIBLE

Deposit Terms: 50% is due upon booking and the balance is due 7 days prior to the event. If the event is booked within 7 days or less before the event, the entire payment is due upon booking.

 

Cancellation Terms: Should the organizer cancel at least 24hours prior to the start time of the event, the organizer will be refunded 100% of the booking fee. Should the organizer cancel anytime after that, only 50% of the fee will be refunded.

 

 

FLEXIBLE:

Deposit Terms: 50% is due upon booking and the balance is due 14 days prior to the event.  If the event is booked within 14 days or less before the event, the entire payment is due upon booking.

 

Cancellation Terms: Should the organizer cancel at least a 7 days prior the start time of the event, the organizer will be refunded 100% of the booking fee.  Should the organizer cancel anytime after that, only 50% of the fee will be refunded.

 

 

MODERATE:

Deposit Terms: 50% is due upon booking and the balance is due 42 days prior to the event.  If the event is booked within 42 days or less before the event, the entire payment is due upon booking.

 

Cancellation Terms: Should the organizer cancel at least a 30 days prior the start time of the event, the organizer will be refunded 100% of the booking fee.  Should the organizer cancel anytime after that, only 50% of the fee will be refunded.

 

 

STRICT:

Deposit Terms: 100% is due upon booking.

 

Cancellation Terms: Should the organizer cancel at least a 60 days prior the start time of the event, the organizer will be refunded 50% of the booking fee.  Should the organizer cancel anytime after that 0% of the transaction will be refunded.

 

 

 

 

  • Additional costs and any equipment fee’s are included in the total transaction cost.
  • If there is a complaint from either party, notice must be given to AGNT within 24hours of the scheduled event.
  • Any AGNT service fee’s are non-refundable
  • AGNT has the final say in all disputes and will mediate when necessary.
  • A booking is officially cancelled when the organizer confirms the cancellation by navigating to the CALENDAR -> RELEVANT EVENT -> RELEVANT ARTIST - > CANCEL.
  • All bookings are charged in the local currency which is set by the artist.
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