Privacy Policy

Last updated on May 19th, 2016

Scope

This policy applies to the websites and mobile applications of AGNT Inc. (“we”), and describes how we collect, use and disclose personal information of the users of such websites and mobile applications (“you”).  

 

Personal Information

Personal information is any information about an identifiable individual or that permits and individual to be identified, but does not, in most circumstances, include business contact information.

 

Our Commitment

We are committed to protecting personal information and collecting, using and disclosing personal information only in accordance with applicable privacy legislation.

 

Consent

We collect, use and disclose your personal information with your consent (which may be express or implied) or as required or permitted by law.  By providing us with your personal information (whether through our websites, mobile applications or otherwise), you consent to our collection, use and disclosure of that personal information in accordance with this policy.  Subject to legal and contractual requirements and upon reasonable notice, you may withdraw your consent to our further collection, use and disclosure of your personal information by contacting our privacy officer at the address provided below.  If you refuse or withdraw consent, we may be unable to provide you with certain products, services or information.

 

Nature of Collection

We collect personal information, wherever appropriate, directly from you or from interactions with you, but may where necessary collect personal information from other sources.  The personal information we collect may include your name, address, email address and other information relevant to our provision of products and services to you.  If you choose to use the websites and mobile applications to make or receive payments, we may also collect certain financial information, such as credit card numbers, bank account details and PayPal account details.  We limit our collection of your personal information to the information that is necessary to fulfill the purposes we identify to you or as otherwise required or permitted by law.

 

Our Purposes for Collection, Use and Disclosure

 

We collect, use and disclose your personal information so we can:

  • provide services to you, including through our websites and mobile applications;
  • process payments in connection with your use of our websites and mobile applications;
  • facilitate your relationship and business dealings with other users of our websites and mobile applications;
  • understand and respond to your needs and preferences, including recommending particular products and services to meet your needs;
  • develop, market, sell or otherwise provide our products and services;
  • establish and maintain a commercial relationship with you, including to establish your identity, administer accounts or reward programs, collect and process payments, and to fulfill contractual obligations;
  • obtain credit information if you are applying for credit;
  • develop, manage and improve our business and operations;
  • protect us from error, breach of contract, negligence, fraud and illegal activity;
  • engage in a business transactions, including a purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization of financing involving us or a part of our business;
  • prevent, discover and investigate violations of this privacy policy or any terms of service or terms of use, and to investigate fraud and other matters; and
  • comply with legal or regulatory requirements or provisions.

If we need your personal information for any other purpose, we will identify that purpose and obtain your consent.

 

Sharing of Personal Information

We do not sell personal information.

From time to time, we may disclose your personal information to service providers retained by us to perform functions on our behalf, including payment processors and hosting services.  

We may disclose your personal information to other users of our websites and mobile applications to the extent reasonably necessary in connection with your use of the websites and mobile applications (for example, if you use our websites or mobile applications to enter into contracts with other users, we may provide such users with your name and contact details so that they are able to communicate with you).  

Any personal information that you post on public-facing portions of the website or mobile applications (such as your profile page or any comments boards) may be collected, used and disclosed by other users of the websites and mobile applications, and this is outside our control.  In some cases we may also be unable to remove this information, even if you request that we do so.  You should therefore exercise caution before posting any information on public-facing portions of the website or mobile applications.  If you have any questions as to which information will be posted on public-facing portions of the websites and mobile applications you should contact our Privacy Officer at the address below.

We may also disclose your personal information to other third parties where you consent to the disclosure or where disclosure is required or permitted by law.  

 

Storing of Personal Information

Your personal information is stored either at our premises or the premises of our service providers.  We only retain your personal information as long as it is required for the reasons it was collected or to comply with legal requirements.

 

Information Collected Through Your Usage of our Websites and Mobile Applications

Like many other companies, we use various technologies to collect information and track your activity when you visit our websites and use our mobile applications.  For example, we may use cookies (small files sent to your browser to store information) or web beacons (invisible images placed on certain pages of our websites) to collect personal information about your use of our websites.  We may also collect analytics and information relating to your usage of our websites and mobile applications such as your IP address, the browser, mobile device and operating system that you are using, the URL that referred you to the website, your physical location, the areas of the websites and mobile applications that you visit, the extent and nature of your usage and the time of day that you access the websites and use the mobile applications.  

The information we collect allows us to track your activities across our various websites and mobile applications and to improve your user experience and the functionality of our websites and mobile applications.  We may also use this information to market specific products or services to you, or to customize the websites and mobile applications for you.  We may also use this information to create aggregated and anonymized information to determine which features are most popular and useful to users, and for other statistical purposes.

 

Other Websites and Social Media

Our websites have links to other sites or services not provided by us, including social media websites that we may use along with you.  These websites or services may have different privacy practices and policies than ours and we recommend that you to review their privacy policies to determine if they are acceptable to you.  While we are not responsible for those privacy policies and practices, we are responsible for any personal information we collect, use or disclose on those websites or services under this policy.

 

Advertising Networks

We may work with advertising networks that deliver targeted advertisements to consumers and generate statistics and metrics related to the delivery of such advertisements.  Advertising networks collect information about the websites that you visit and the advertisements that you interact with using tools such as cookies, web server logs and web beacons. This information is used to serve you targeted ads based on your inferred interests and preferences as well as for auditing, research and reporting to us and other advertisers. This data collection takes place both on our websites and on third-party websites that participate in the advertising networks. While we do not provide any personal information to advertising networks, when you visit websites or view or interact with an advertisement, the possibility exists that the advertiser will make the assumption that you are interested in the subject matter of the advertisements.

Many companies that collect information for targeted advertising are members of the Network Advertising Initiative (“NAI”). NAI offers the ability for you to opt-out of the targeted advertising programs of their members by going to http://www.networkadvertising.org/managing/opt_out.asp or http://www.aboutads.info/choices. Please note that if you use a different computer, change your web browser, or delete your cookies, you will need to renew all of your opt-out choices.

Please also note that this does not opt you out of being served advertising but only excludes you from targeted (i.e. interest-based) advertising. If you use our websites, you will continue to receive generic advertisements.

 

Safeguards

We protect your personal information in our custody and control from loss, misuse, unauthorized access and alteration by using reasonable physical, organizational and technological security measures.  

To the extent we have arrangements with service providers to store or process personal information on our behalf, our policy is to require them by contractual or other means to provide comparable protection while the information is stored or processed by them.  However, these service providers may have privacy policies of their own.

While we believe these safeguards are reasonable and are comparable to the safeguard provided by providers of similar services, we cannot guarantee that they will be sufficient to protect the privacy and security of your personal information in all circumstances.  

 

Access, Correction, Inquiries and Complaints

If you wish to access or correct your personal information in our custody or control or ask a question or make a complaint about our personal information practices under this policy, please contact:

Privacy Officer
447-308 Ambleside Link
Edmonton, AB
T6W0V3
Canada
privacy@agnt.com

 

Changes

This policy may be revised from time-to-time. We recommend that you review this policy frequently to obtain the current version. Your continued provision of personal information or use of any of our websites or mobile applications following any changes to this policy constitutes your acceptance of any such changes.



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